ISO 9001 ISO 9001:2015 is an international quality standard used to assess the ability of a business to meet customer and applicable regulatory requirements and thereby address customer satisfaction.

ISO 9000 is a generic name given to a family of standards developed to provide a framework around which a quality management system can effectively be based. The ISO 9000 family includes: ISO 9000:2000(*) Quality Management System fundamentals and vocabulary ISO 9001:2000(R) Quality Management System requirements ISO 9004:2000(*) Quality Management Systems guidelines for performance improvement ISO 9001:2008, the requirement standard, includes the following main sections: Quality Management System Management Responsibility Resource Management Product Realization Measurement Analysis and Improvement What does it mean to me? In order to use ISO 9000 to the fullest in helping you manage your organization's processes, there are a number of steps to take: First you need to define what you do and how your organization goes about its business, Then capture this in a documented system, and you have to do whay you say you do, then make sure you do it effectively, and lastly demonstrate this to your stakeholders through registration Contact us to further discuss how to obtain an ISO 9001 Certification.